Terms of service

Terms of Service Elorya

Welcome to Elorya. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully.

General

Elorya is a skincare brand offering products intended for external use only.
By using this website, you confirm that you are legally capable of entering into a binding agreement.
We reserve the right to refuse service to anyone for any reason at any time.

Product Information

All product descriptions and images are provided for informational purposes.
Actual product packaging may vary slightly from images displayed on the website.
Elorya does not guarantee that product descriptions or other content are error-free.

Orders & Acceptance

All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.
Once an order is confirmed, it cannot be modified.

Pricing & Payment

Prices are listed in the currency displayed on the website.
Elorya reserves the right to change prices at any time without prior notice.
Payment must be completed in full before order processing.

Shipping & Delivery

Shipping is handled by Bosta.
Estimated delivery times are provided for reference only and are not guaranteed.
Elorya is not responsible for delays caused by the shipping company after dispatch.

Returns & Exchanges

Returns or exchanges are accepted only in cases of damaged or incorrect products.
Products that are opened, used, or purchased during promotions or special offers are non-returnable.
Issues must be reported within 24 hours of receiving the order, along with clear photos.

Use of Website

You agree not to use this website for any unlawful or unauthorized purpose.
Any misuse of the website may result in termination of access.

Health Disclaimer

Elorya products are cosmetic products and not medical treatments.
We recommend performing a patch test before full use.
Elorya is not responsible for allergic reactions or skin sensitivity resulting from product use.

Limitation of Liability

Elorya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Elorya and may not be used without prior written permission.

Modifications to Terms

Elorya reserves the right to update or modify these Terms of Service at any time.

Changes take effect immediately upon posting on the website.